Solutions Castle // Legal & Commercial Framework

Terms & Conditions

Status: Route Active · Formal Commercial Terms Pending Owner Confirmation

This page provides the official Terms & Conditions route for Solutions Castle (solutionscastle.ae), covering our IT Solutions, Software & AI Engineering, and Accredited Training Solutions across the UAE, Saudi Arabia, and Egypt.

Important Notice — Approved Legal Terms Pending Owner Confirmation

To ensure accuracy and avoid unverified legal clauses, formal commercial terms, service-level agreements (SLAs), intellectual property provisions, and training enrollment policies are governed by the specific Master Services Agreement (MSA), Statement of Work (SOW), or Training Proposal executed directly between Solutions Castle and each client organization.

01. Website Content & Informational Use

All descriptions of IT Solutions, AI capabilities, and training curricula on solutionscastle.ae are provided for informational purposes. Submitting a consultation or training inquiry form does not create a binding commercial contract until a formal proposal is confirmed by both parties.

02. Items Requiring Business-Owner Legal Confirmation

  • Approved general website Terms of Use text, governing law, and jurisdiction clause (e.g., Dubai Courts / DIFC).
  • Standard cancellation, rescheduling, and refund policies for public schedule and corporate B2B training programs.
  • Standard intellectual property and licensing terms for custom software, AI agents, and training materials.

03. Official Contact for Commercial & Legal Inquiries

For contract inquiries, procurement documentation, ICV certification details, or KHDA / CPD accreditation verification, please contact our headquarters directly: